Bezos Says Farewell; CEOs, Brands, and Social Issues; Influencers and Fraud

Amazon Founder and CEO Jeff Bezos wrote his final letter to shareholders last week offering clear insight about the customer experience, efficiency, long-term thinking, managing crisis and more. What are the key takeaways for comms pros and business leaders? Then, should CEOs get involved in discussing hot-button political and social issues? If so, how far are they willing to go to affect change?

The Fight for Privacy and Taking Ownership of your Personal Data

Shiv Malik, Head of Growth at Streamr, makes his second appearance on The Business Communicators podcast. Has progress been made on the data privacy front in the last 10 months? Shiv brings listeners up to speed on data unions (and what they are) and how consumers are inching closer to owning their personal data.